Q: What kind of items can I send in to be redesigned?

We specialize in denim, jackets, and select garments. We do not redesign handbags, but we’re always open to creative garment projects. If you’re unsure, contact us before sending your piece.

Q: What techniques do you use for redesigns?

Each piece is unique. We use distressing, ombré bleaching, ghost imagery, and other custom techniques like paint or dye—depending on your style and the garment.

Q: Can I choose the redesign style?

Absolutely. You can share your vision or let us create freely based on your vibe. We’ll confirm your direction before we begin.

Q: How do I send my item in for redesign?

Use our [Redesign Request Form] or contact us directly. Once we confirm your item is eligible, we’ll share the shipping details and next steps.

Q: Are your designer items authentic?

Yes—every pre-loved item is authenticated before it’s listed. We only sell pieces we stand behind 100%.

Q: Do you accept items on consignment?

We currently accept select luxury pieces on consignment. Email us photos and item details to get started.

Q: How long does a redesign take?

Custom redesigns typically take 2–4 weeks, depending on complexity and our current queue.

Q: Do you ship internationally?

At this time, we only ship within the U.S., but international shipping may be offered soon.

Q: How is shipping handled?

Clients are responsible for shipping their items to us. We’ll invoice return shipping at the time of completion, or you can provide a label.

Q: What’s your return policy on custom pieces?

Because each redesign is a one-of-one creation, all custom orders are final sale.

Q: Can I return a pre-loved item?

Pre-loved purchases are eligible for return within 7 days of delivery if unworn and in original condition. Buyer pays return shipping.

Q: How should I care for my redesigned piece?

We recommend gentle handwashing or dry cleaning, depending on the technique used. Care instructions will be included with your item.

Q: Will the distressing or bleach fade over time?

Some wear is natural with art-driven garments—it adds to the story. But we use long-lasting techniques to ensure your piece holds up with care.

Q: How can I collaborate with Junk Jeans?

We love working with artists, stylists, and creators. For partnerships or features, contact Leitavia directly via our form or text 702‑608‑0025.

Q: How do I reach you with a question?

Text or call 702‑608‑0025, or use the [Contact Page] and we’ll respond within 48 hours.